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Staff deficits hit Acadia visitor services, shut Cadillac at 10pm

Citing a shortage of seasonal staff this year, the park has closed Cadillac Mountain overnight to vehicles and stopped staffing the popular Village Green Information Center in Bar Harbor, among other moves to deal with a lack of workers for Acadia visitor services.

milky way from cadillac

It’s going to be harder to see the stars from Cadillac with the closing of the summit road after 10pm through late October, while the vehicle reservation system is in effect. (NPS photo by Sardius S. Stalker)

Even the Star Party at Cadillac, one of the more in-demand events of the Acadia Night Sky Festival in September, has been cancelled “due to limited capacity and staffing constraints,” according to the festival website.

But perhaps the biggest impact to Acadia visitor services is the elimination of park staff at the Village Green Information Center, ending a longtime presence of rangers in downtown Bar Harbor during the busy season. According to former ranger Maureen Robbins Fournier, rangers sold park entrance and commercial passes, swore in hundreds of Junior Rangers every year, and helped people plan visits and Acadia hiking, among other services, with lines sometimes out the doors during cruise ship season.

“We are not staffing it this year due to limited staff availability,” Sean Bonnage, public affairs assistant for Acadia, told us in an email.  “We don’t have plans to staff it in the future, although ideally we would like to.”

The Village Green Information Center is owned by the town of Bar Harbor and is leased as an operations center to Downeast Transportation, the nonprofit that operates the Island Explorer on Mount Desert Island. It is still being used as an operations center this year, with the Island Explorer operating a full schedule for the first time since 2019, and is open to the public, only with no rangers present for Acadia visitor services. It was first staffed by rangers 20 years ago.

Village Green Information Center in Bar Harbor

Limited staff at Acadia prompted the National Park Service to decide against staffing the Village Green Information Center this summer. Hundreds of Junior Rangers used to be sworn in by park rangers at this location every year.

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Traffic triggers closures of Cadillac Mountain summit road

Acadia National Park temporarily closed the road to the Cadillac Mountain summit to incoming vehicles seven different times on Sunday and Monday, underscoring the need for a comprehensive transportation plan at the park, according to a park official.

Amanda Dilley, visitor service assistant at Acadia National Park

Amanda Dilley, one of four new visitor service assistants for Acadia National Park, monitors a long line of traffic at the summit of Cadillac Mountain on Monday. Park officials temporarily closed the popular mountain to incoming motorists on four separate occasions that day.

Because of traffic congestion during the busy July 4 weekend, even a quieter side of the park – the Schoodic section – saw a closure for about 90 minutes on Sunday on the road between the entrance to Schoodic Education and Research Center (SERC) and Schoodic Point, according to a table of official road closures.

Ocean Drive, which provides access to Sand Beach, was closed a little more than 15 minutes on Monday afternoon.

John T. Kelly, management assistant at Acadia National Park, said his feeling is that the closures are “making our transportation plan all that more pertinent.”

The National Park Service is developing a new transportation plan and considering several preliminary ideas to relieve Acadia traffic congestion and boost safety during peak visitation, including a reservation system for cars to drive up Cadillac or to park at Jordan Pond.

The Cadillac Mountain summit attracted many visitors on Sunday and Monday, which were both sunny days following a couple of overcast days. The road to Cadillac was closed three times on Sunday, including for about 90 minutes near the sun set, when the peak is a big draw, and four separate times on Monday, including again for about an hour because of crowds during a spectacular sun set.

There were no closures on Saturday, a cloudy day, or July 4, when many visitors apparently left.

Kelly said the Cadillac Mountain summit road is closed to further incoming cars when traffic is bumper to bumper from the parking lot at the peak to the Blue Hill Overlook. The overlook is about a quarter of a mile from the lot at the Cadillac Mountain summit.

Kelly said none of the closures lasted a very long time.

“While it is a disruption for sure for the visitor, it is not catastrophic,” he said.

acadia national park

Good weather and crowds contributed to temporary road shutdowns throughout Acadia during the July 4 weekend.

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